Frequently Asked Questions
How long will it take to receive my order?
Your order will be processed within 24 hours.
Delivery time for metropolitan France and the European Union is 7 to 10 days .
You will receive a tracking number as soon as your order is shipped.
What if I don't see results? Is there any guarantee of success?
Of course! We offer a free 30-day trial of our treatment. If after that time you're not satisfied with the results, we'll refund you 100%!
I have sensitive skin, can I use them?
Yes, the pads are suitable for sensitive skin. We've carefully selected gentle yet effective ingredients, such as kojic acid, which treats dark spots without irritation, and turmeric, known for its soothing properties.
I've tried everything... does this really work?
We understand how you feel. Many of our clients were just like you: frustrated and hopeless .
But Kokhei combines turmeric and kojic acid in a concentrated formula that attacks the root of spots with visible results in just a few days!
Our pads have proven effective: 93% of our users noticed a brighter complexion and a reduction in blemishes.
In addition, they are formulated with ingredients recognized for their benefits, such as turmeric, kojic acid, and vitamin C.
How do they help with hyperpigmentation?
Our pads are enriched with brightening ingredients such as kojic acid and turmeric, which work together to exfoliate, cleanse, hydrate, and fade dark spots. This helps achieve a clearer, more even, and radiant complexion.
What is our 30-day happiness guarantee?
We believe in our products so much that we offer a 30-day happiness guarantee so you can shop with confidence. But there may be occasions when you feel it necessary to return a product.
If you’re unhappy with your item or would like to swap your item for a different scent/shade, please return your purchase back to us for a refund or exchange. You will be responsible for the return shipping costs
How do I return or exchange?
If you’re unhappy with your item or would like to swap your item for a different scent/shade, please return your purchase back to us for a refund or exchange. :
Please write to us at the following address: kokhei.contact@gmail.com
Is Kokhei vegan?
Yes! We are proudly certified by The Vegan Society, as well as Cruelty Free International.